Terms of service

Mon Chéri Co. – Online Shop Policies

Last updated: January 5, 2026

1. Terms of Service

Last updated: January 5, 2026

Welcome to Mon Chéri Co. LLC This website and online store are operated by Mon Chéri Co. Throughout the site, the terms “we”, “us” and “our” refer to Mon Chéri Co. Mon Chéri Co. offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (the “Terms of Service” or “Terms”).

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by these Terms of Service, including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in

2. Privacy Policy

Last updated: January 5, 2026

Mon Chéri Co. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mon Chéri Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by law:

  • Contact details (name, billing and shipping address, phone number, email address)

  • Financial information (payment card details, transaction details, payment confirmations)

  • Account information (username, password, preferences and settings)

  • Transaction information (items viewed, added to cart or wishlist, purchased, returned or exchanged)

  • Communications with us (customer support inquiries or other correspondence)

  • Device and usage information (IP address, browser type, interaction with the Services)

Sources of Personal Information

We collect personal information:

  • Directly from you

  • Automatically through the Services (cookies and similar technologies)

  • From service providers acting on our behalf

  • From partners or other third parties

How We Use Your Personal Information

We use personal information to:

  • Provide, personalize, and improve the Services

  • Process payments, orders, returns, and exchanges

  • Communicate with you and provide customer support

  • Send marketing and promotional communications

  • Detect and prevent fraud and secure the Services

  • Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify, service providers, and vendors supporting our operations

  • To business and marketing partners for advertising and analytics

  • When you direct or consent to such disclosure

  • To affiliates within our corporate group

  • In connection with legal obligations or business transactions

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be transferred internationally. Shopify may use enhanced features that incorporate data from your interactions with our store and other merchants. Shopify is responsible for certain processing activities and rights requests related to those activities. More information is available via the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children under 16.

Security and Retention

We use reasonable safeguards to protect your personal information. Retention depends on legal, operational, and contractual requirements.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or port your personal information, and to opt out of targeted advertising. Requests may be made through the Services or by contacting us.

International Transfers

Personal information may be transferred outside your country of residence, including outside the EEA or UK, using approved safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For questions or requests related to this Privacy Policy, contact us at:

monchericompany@gmail.com
25 Stauffer Ct, Leola, PA 17540, US

3. Shipping Policy

3.1 Processing Time

  • Orders are typically processed within 3-5 business days.

3.2 Shipping Rates & Delivery

  • Shipping rates are calculated at checkout.

  • Delivery times are estimates and not guaranteed.

3.3 Lost or Delayed Packages

  • Mon Chéri Co. is not responsible for delays caused by the carrier.

  • Please contact us if your package is lost so we may assist you.

4. Return & Refund Policy

4.1 Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, and in original packaging.

4.2 Non-Returnable Items

  • Sale items, custom products, and digital goods are final sale.

4.3 Refunds

  • Approved refunds will be issued to the original payment method.

  • Shipping costs are non-refundable unless the return is due to our error.

5. Cancellation Policy

  • Orders may be canceled within 2 hours of purchase if not yet processed.

  • Once an order has shipped, it cannot be canceled.

6. Contact Information

For questions regarding these policies, please contact us at:

MonCheriCompany@gmail.com
Mon Chéri Co.

© Mon Chéri Co. All rights reserved.