Privacy policy

Mon Chéri Co. – Online Shop Policies

Last updated: January 5, 2026

1. Terms & Conditions

Welcome to Mon Chéri Co. LLC By accessing or using our website and purchasing from our online shop, you agree to be bound by the following Terms & Conditions.

1.1 Use of Website

You must be at least 18 years old or have permission from a parent or guardian to use this site.
You agree not to use our website for any unlawful or prohibited activity.

1.2 Products & Availability

All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time without notice.

1.3 Pricing & Payments

Prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time.
Payment must be received in full before orders are processed.

1.4 Intellectual Property

All content on this site (logos, images, text, designs) is the property of Mon Chéri Co. and may not be used without written permission.

1.5 Limitation of Liability

Mon Chéri Co. is not liable for indirect, incidental, or consequential damages resulting from use of our products or website.

2. Privacy Policy

Last updated: January 5, 2026

Mon Chéri Co. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mon Chéri Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by law:

Contact details (name, billing and shipping address, phone number, email address)
Financial information (payment card details, transaction details, payment confirmations)
Account information (username, password, preferences and settings)
Transaction information (items viewed, added to cart or wishlist, purchased, returned or exchanged)
Communications with us (customer support inquiries or other correspondence)
Device and usage information (IP address, browser type, interaction with the Services)

Sources of Personal Information

We collect personal information:

Directly from you
Automatically through the Services (cookies and similar technologies)
From service providers acting on our behalf
From partners or other third parties

How We Use Your Personal Information

We use personal information to:

Provide, personalize, and improve the Services
Process payments, orders, returns, and exchanges
Communicate with you and provide customer support
Send marketing and promotional communications
Detect and prevent fraud and secure the Services
Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information:

To Shopify, service providers, and vendors supporting our operations
To business and marketing partners for advertising and analytics
When you direct or consent to such disclosure
To affiliates within our corporate group
In connection with legal obligations or business transactions

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Information may be transferred internationally. Shopify may use enhanced features that incorporate data from your interactions with our store and other merchants. Shopify is responsible for certain processing activities and rights requests related to those activities. More information is available via the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children under 16.

Security and Retention

We use reasonable safeguards to protect your personal information. Retention depends on legal, operational, and contractual requirements.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or port your personal information, and to opt out of targeted advertising. Requests may be made through the Services or by contacting us.

International Transfers

Personal information may be transferred outside your country of residence, including outside the EEA or UK, using approved safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

For questions or requests related to this Privacy Policy, contact us at:

monchericompany@gmail.com

25 Stauffer Ct, Leola, PA 17540, US

3. Shipping Policy

3.1 Processing Time

Orders are typically processed within [X–Y] business days.

3.2 Shipping Rates & Delivery

Shipping rates are calculated at checkout.
Delivery times are estimates and not guaranteed.

3.3 Lost or Delayed Packages

Mon Chéri Co. is not responsible for delays caused by the carrier.
Please contact us if your package is lost so we may assist you.

4. Return & Refund Policy

4.1 Returns

Returns are accepted within [X] days of delivery.
Items must be unused, unworn, and in original packaging.

4.2 Non-Returnable Items

Sale items, custom products, and digital goods are final sale.

4.3 Refunds

Approved refunds will be issued to the original payment method.
Shipping costs are non-refundable unless the return is due to our error.

5. Cancellation Policy

Orders may be canceled within [2] hours of purchase if not yet processed.
Once an order has shipped, it cannot be canceled.

6. Contact Information

For questions regarding these policies, please contact us at:

MonCheriCompany@gmail.com
📍 Mon Chéri Co.